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Public Works

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1. What do I need to do to replace a tree in front of my home?

The removal of all trees within the right-of-way (ROW) and native trees on private property requires a Tree Removal Permit that can be obtained from the city’s Development Services Department located at 13325 Civic Center Drive. Please follow the directions on the permit, and provide the requested information. Submit the completed permit along with the necessary fee to Development Services and a city representative will inspect the tree to ensure it meets the criteria for removal. If the tree removal meets the removal criteria, the permit will be approved. Non-native trees on private property do not require a Tree Removal Permit. If requested, the city will pay for a 15-gallon tree to be placed on your property outside the ROW.

2. Who is responsible for maintaining or replacing the sidewalk in front of my home or business?

The City of Poway is responsible for removing and replacing damaged sidewalks within the public right-of-way (ROW). The ROW generally extends 10 feet back from the face of the curb. If the sidewalk or street is damaged because of misuse or intentional abuse, the city will make the repairs and bill the responsible party.

3. How do I report a non-life threatening emergency, such as potholes or non-functioning streetlights when City Hall is closed?

For non-emergencies, you can visit the service website to submit an online service request, which will be reviewed during normal business hours.

4. What happens if an urgent matter arises on a dark Friday such as a water main break, fallen tree in the road, or traffic signal outage?

Urgent Public Work matters that occur after normal business hours will be handled as any other after-hours or weekend matter would be handled: contact Public Works at 858-668-4751. For non-emergencies, you can visit the service website to submit an online service request, which will be reviewed during normal business hours.

5. What are the current rates for trash service?

This link (PDF) provides the current maximum rates that can be charged by EDCO for trash and recycling services and this link is to the agenda report for the overview of the fees, including the franchise fee and AB 939 fee.

6. When is the trash bill mailed and when is it due?

EDCO directly bills customers bimonthly. The garbage bill is due on the 20th of the 2nd month.

7. May I have my trash payment automatically deducted from my checking account?

Residents should contact EDCO to obtain an authorization form for automatic payment or call 858-748-7769. In either case, a voided check is required to facilitate the automatic deductions.

8. If I don’t need trash service can I cancel it?

For health and safety reasons, weekly trash and recycling collection is a City Code requirement. If you can demonstrate you have a legitimate disposal alternative for your trash, and you can demonstrate that your recyclable materials are being recycled, you may apply for an exemption from weekly trash and recycling collection service. The exemption must be renewed annually. Contact the Public Works Department at 858-668-4700 to request an exemption application.

9. When should I put my containers out for collection?

Trash and recycling carts and yard waste cannot be placed out any earlier than sunset of the day before collection, and should be out by 7 a.m. on collection day. Carts and yard waste shall be placed in front of the owned or occupied premises. Carts must be removed from the place of collection no later than midnight of the day of collection. This is a City Code PMC 8.68.145C requirement.

10. My gardener comes to my house a couple of days before my scheduled pickup. Can they leave yard waste at the curb in front of my house until my pickup day?

No. Yard waste cannot be placed out any earlier than sunset of the day before collection and should be out by 7 a.m. on collection day. Containers used for yard waste must be removed from the place of collection no later than midnight of the day of collection. This is a City Code requirement.

11. Where may I dispose of electronic waste (e-waste)?

“E-waste” is the popular name for electronic products nearing the end of their useful life, and includes computers, televisions, VCRs, fax machines, and stereos. Cathode Ray Tubes (CRTs) found in most televisions and computer monitors contain approximately 5 to 7 pounds of lead, a hazardous material, which requires special handling. Therefore, computer monitors, televisions, and other electronic equipment should not be disposed in the trash. It is recommended that unwanted electronic items in good working condition be donated to your local thrift store or other charitable organization.

Free disposal of non-operational electronic waste is available at the City of Poway’s Household Hazardous Waste every Saturday from 9 a.m. to 3 p.m. (the facility is closed on weekdays and Saturdays preceding or following a major holiday.) The facility is located in the city’s Materials Handling Yard located at 12325 Crosthwaite Circle, off Stowe Drive, east of Community Road in the South Poway Business Park. Residents are encouraged to combine delivery of e-waste with their next trip to the household hazardous waste facility to dispose of unwanted paints, solvents, automotive fluids, auto batteries, and other unused household toxins.

A special AB 939 fee appears on the monthly EDCO residential trash bills, which is passed through to the city to fund its household hazardous waste and e-waste disposal programs. The Regional Solid Waste Association (RSWA) assumed the operation of the Poway permanent HHW collection facility in July 2000. The City of Poway has realized a significant savings in HHW disposal costs under the contract RSWA entered into with EDCO Waste and Recycling Services and its subcontractor, to provide HHW management services at a fixed cost.

12. What do I do with my holiday tree?

EDCO Disposal will pick up your holiday tree, including flocked trees, on collection day for 2 weeks immediately following Christmas day at individual homes and multi-family units. The stand and all trimmings should be removed, and it is appreciated if trees are cut to lengths of no more than 4 feet and 18 inches in diameter. Place cut trees in designated yard waste recycling container(s), or bundle tree sections together with twine and place on the curb. Residents are required to cut and bundle their trees if they are placed for collection after the 2-week period ends. Look for more details about tree recycling in your EDCO billing statement, or call EDCO Disposal at 858-748-7769.

13. What is the holiday trash schedule?

EDCO Disposal’s residential service is delayed 1 day after the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. You will only be affected by this delay if your service day falls on or after one these holidays. Holidays which fall on a Saturday or Sunday do not delay waste removal services for the remainder of the week.

14. Will trash pick-up scheduled services be affected by the Fixed Compressed Work Week?

Trash pick-up scheduled services will not be affected.

15. Will street sweeping be affected by the Fixed Compressed Work Week?

Street sweeping scheduled services will not be affected.

16. Will contractors be allowed to work on closed Fridays?

Yes, some contractor activities will be allowed on closed Fridays as long as they do not require inspection, do not require traffic control to be set-up, or do not include work in the right-of-way. Some of the activities that will not be allowed are:

• Right-of-way and easement encroachment activities
• Public water or wastewater work by contractors
• Tie-ins
• Shutdowns
• Potholing
• Pressure testing
• Bacti’s
• Jobs that require boring

Deviation will not be permitted without the prior consent of the Engineer, except in emergencies involving immediate hazard to persons or property.

17. I want to remodel my home or yard. How do I get a temporary bin to collect the demolition or yard waste?

Contact EDCO Disposal to request a temporary bin for a nominal fee.

18. How do I dispose of large bulky items that do not fit in my gray trash container?

EDCO provides pickup of large bulky items for a nominal fee. Each fall and each spring residential customers are also mailed a coupon for the Self-Haul Cleanup Event. The coupon is valid for the free disposal of 1 load at the local transfer station over a 3-month period.

19. What can I put in my blue recycling container and what goes in the gray trash container?

Go to, What Goes Where.

20. Where may I dispose of household hazardous waste?

Poway residents may dispose of household hazardous waste at the Household Hazardous Waste Collection Facility located at 12325 Crosthwaite Circle, off Stowe Drive, east of Community Road in the South Poway Business Park. The facility is open every Saturday (except holiday weekends) from 9 a.m. to 3 p.m. The facility accepts leftover paint, auto fluids, drain opener, or any unused products containing toxic chemicals used to maintain your home or automobile. Products labeled caution, warning, danger, poison, toxic, flammable, or corrosive are considered hazardous.