Updated Operating Procedures 1/3/22
Due to the COVID-19 pandemic, City offices are currently closed to the public, however, submittals can be made through the following procedures.
Learn more about City of Poway COVID-19 Updates at poway.org
If you need an emergency building permit due to life or safety concerns, please call our Building Division at (858) 668-4644 and a representative will call you back as soon as possible. For specific Division inquiries, please contact the Building Division at (858) 668-4645, the Planning Division at (858) 668-4659, the Land Development Engineering Division at (858) 668-4645, and/or the Code Compliance Division at (858) 668-4660. For all other inquiries, please call (858) 668-4600.
All Building, Planning, and Engineering Division permit submittals and resubmittals may be submitted on the table outside the City Hall entrance with the requested hard copies of the plans and technical documents (typically three sets of plans and two sets of calcs, etc.). If there are fees associated with a submittal a check payable to City of Poway will need to be submitted in the drive-up payment drop box located in the City Hall parking lot. Please write the Permit # and Address and/or Assessor's Parcel Number on your check. Payments placed in the drop box are picked up weekday mornings during City Hall’s regular business hours at 8:00 am. Submittals and payment can also be made via mail to: Attention: Submittals, City of Poway, Development Services Department, 13325 Civic Center Drive, Poway, CA 92064
Additional copies of documents or electronic copies may be requested to facilitate reviews by staff working remotely. For building inspections, please contact (858) 668-4646 and follow the Building Field Inspection Protocol outlined below.
CIP staff are working remotely on a limited basis and will be checking email and voicemail. If you have questions about a current project, please contact your project manager and they will get back to you as soon as possible. Inspection services for current construction projects will continue to be provided.
Building Inspection Protocol
- Appointments will be coordinated as normal.
- Special Instructions:
- Only one point of communication with contractor or property owner during inspection is permitted. All other workers should remove themselves from the site during inspection.
- Masks shall be used by all parties during the inspection.
- A minimum six-foot social distancing shall be practiced during inspections.
- The inspector may decline the inspection and remove themselves from the property if they believe that they may be exposed to someone that is sick.
- When touching items touched by others:
- Wear gloves when possible.
- Disinfect items and surfaces.
- Frequently wash hands, or if handwashing is not available sanitize hands.
Department of Development Services
The Department of Development Services is divided into 9 sections:
- The Office of the Director
- Affordable Housing
- Building and Safety Inspection
- Capital Projects Engineering
- Code Compliance
- Engineering Inspection
- Land Development Engineering
- Traffic Engineering
The department administers and implements the City's planning, land use, building, and engineering functions. Other activities include providing customer service for all permit activities at one location, developing land use ordinances and various specific plans, and reviewing development plans. This ensures that a sound and workable development program is designed and maintained for the City.
Capital Improvement, Development & General Plan
Department staff complete inspections of all capital improvement and development projects. Staff also manages land subdivision, traffic safety, and design and transportation activities. In conjunction with the City Council, the department is responsible for the implementation of the City's General Plan. Department staff provides assistance to other departments with regard to planning and designing public facilities and performing environmental review for proposed projects, including Capital Improvement Projects.
The department manages engineering conceptual designs, monitors and reviews environmental documents, administers building safety programs, maintains demographic information, researches and analyzes policy alternatives, and serves as a liaison between members of the public and other departments involved in processing development applications.
Storm Water Management
The department is part of the Storm Water Management Administration and is actively educating the business community on the prevention of discharge of pollutants into the storm drain system. The City's Storm Water Pollution Prevention Program works with residents and businesses to help them learn the Best Management Practices (BMPs) to follow, so pollution does not go from their business via the storm drains into our creeks, lakes, rivers, and the ocean.