FAQs • Poway, CA • CivicEngage

Can I make an appointment to do a walk through of the facility?: Yes, and it is encouraged in order to review the rules and regulations with staff on-site. If you have any questions, please contact Parks and Recreation.

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Facility Rentals

1. Does the city have facilities for rent?: Yes, the city has facilities at Community Park, Old Poway Park and Lake Poway, all for rent. If you have any questions, please contact Parks and Recreation.

2. Are only Poway residents able to rent a facility?: We welcome all non-Poway residents. However, there is a price difference between a resident and nonresident. Please call Community Services at 858-668-4595 for more information.

3. Is there a fee for the rentals?: Yes, please contact Community Services at 858-668-4595 for more information.

4. Do I need to pay a deposit for rentals?: In order to hold your desired rental, deposits are required at the time of application for indoor facilities as well as the Old Poway Park Gazebo. For deposit amounts, please contact 858-668-4595.

5. Is the deposit refundable?: Deposits are refundable as long as everything is cleaned up and put away. We provide tables and chairs for you to set up and take down. Rental clients need to sweep, mop the floor and take out the trash to get the deposit back. It will take 2-3 weeks to process your deposit refund.

If you have any questions, please contact Parks and Recreation.

6. How much advance notice is required for a reservation?: We need to know 14 days in advance for a reservations. If you have any questions, please contact Parks and Recreation.

7. What is the cancellation policy?: A $19 cancellation fee is charged for all cancellations; an additional $30 cancellation fee will be charged if cancellation is less than 14 days in advance of the event date. If you have any questions, please contact Parks and Recreation.

8. Can I reserve a facility online?: Yes, you may reserve a facility online. If you have any questions, please contact Parks and Recreation.

9. How do I rent a facility if City Hall is closed?: Although we highly recommend scheduling a facility rental at City Hall on the next business day, some park areas may be available on a first-come, first-serve basis. If you have any questions, please contact Parks and Recreation.

10. Is amplified sound allowed?: Amplified sound is only allowed at the indoor facilities. If you have any questions, please contact Parks and Recreation.

11. Is smoking permitted?: Smoking is not allowed at any of the indoor facilities. Smoking in outdoor park areas is allowed in designated areas only. If you have any questions, please contact Parks and Recreation.

12. May I have an air bounce in the parks?: Poway Residents can obtain a permit for the neighborhood parks for air bounce. Please contact Community Services to obtain a permit. If you have any questions, please contact Parks and Recreation.

13. When do I need liability insurance?: Liability Insurance is required for events that have 50 or more persons or when alcohol is present. A copy of the city's facility use insurance requirements (PDF) is available to help you secure the insurance you need for your event. If you have any questions, please contact Parks and Recreation.

14. May I have alcohol at my event?: Yes, however, there are additional fees that are required and it may only be present during an adult function, for example, a wedding, anniversary, or adult party. For additional information on the fees, please contact Community Services at 858-668-4595.

15. Do I need to provide security when alcohol will be present during my rental?: The city requires all facility rentals at which alcohol will be present with 100 or more attendees to hire security guard service. Uniformed security personnel must be present 30 minutes before alcohol is served, and must remain through the end of the cleanup. See a copy of the requirements (PDF) that must be met by security personnel. If you have any questions, please contact Parks and Recreation.

16. How do I make a payment for a facility rental or provide the necessary insurance or security agreements?: All payments, insurance, and security agreements must be received 14 days prior to the rental date or risk cancellation of the event. If you have any questions, please contact Parks and Recreation.

17. Can I make an appointment to do a walk through of the facility?: Yes, and it is encouraged in order to review the rules and regulations with staff on-site. If you have any questions, please contact Parks and Recreation.

18. May I use a caterer for my event?: You may use caterers at an event. If you have any questions, please contact Parks and Recreation.

19. May I decorate the interior of the facility?: Yes, decorations can be used on city facilities and must be removed upon the conclusion of the event. Use of clear tape, nails or staples on facility walls is prohibited. If you have any questions, please contact Parks and Recreation.

20. Are candles permitted at the indoor facilities?: Per the Facility Use Rules and Regulations, candles are not permitted in city facilities. If you have any questions, please contact Parks and Recreation.

21. Are there tables and chairs available for rent?: Yes, the tables and chairs are included for the indoor facilities only. If you have any questions, please contact Parks and Recreation.

22. What type of tables are available?: The city has round and banquet tables for the indoor facilities. If you have any questions, please contact Parks and Recreation.

23. Can you reserve the neighborhood parks?: No, the neighborhood parks are not reserved. They are available on a first-come-first-served basis. If you have any questions, please contact Parks and Recreation.

24. Can I book more than one facility at the same time?: No, only one facility can be booked at a time. Once your event takes place then another facility may be rented. If you have any questions, please contact Parks and Recreation.