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1. Who can I call for emergency housing / shelter?
2. What is affordable housing?
3. Whom do I contact to find out eligibility requirements and/or be placed on an affordable housing interest list?
4. Whom do I contact with questions or concerns about a Poway affordable housing property?
5. Why is affordable housing required in Poway?
6. What is the source of affordable housing funding?
7. Why are most affordable housing units in Poway either apartments or condos?
8. I'm concerned about affordable housing being in my neighborhood. What type of person qualifies for affordable housing?
9. How does affordable housing affect crime in Poway?
10. How does affordable housing affect schools in Poway?
11. How does affordable housing affect home values in Poway?

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1. Why am I receiving an ambulance bill?
2. Will the City of Poway bill my insurance?
3. Do you accept credit cards?
4. How are the fees for ambulance transport and emergency medical services determined?
5. Why don’t our property taxes cover the costs for ambulance services?
6. How often are fees adjusted?
7. Can I make monthly payment arrangements?
8. What is Advanced Life Support?
9. What is Basic Life Support?

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1. What is vegetation management?
2. I received notice that my property needs active vegetation management. Where is the management required?
3. What about native vegetation?
4. What methods can I use to manage the vegetation?
5. What happens if I don’t finish before the deadline?

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1. What is an Accessory Dwelling Unit and a Junior Accessory Dwelling Unit and am I eligible to have either on my property?
2. What is a SB 9 development and a Urban Lot Split and am I eligible to have either on my property?
3. How do I find zoning information about my parcel?
4. What are the current adopted Building Codes the city uses?
5. How long does it take, and where do I get a Building Permit?
6. What is a Minor Development Review Application (MDRA), and when do I need one?
7. How does the fixed compressed work week schedule affect building inspections?
8. How do I schedule a building inspection?
9. Who can prepare plans for a Building Permit?
10. What are the fees?
11. Is any other type of special information required for a Building Permit?
12. What kinds of plans are needed for a Building Permit
13. Who is authorized to obtain a Building Permit?
14. What doesn't need a Building Permit?
15. How many sets of plans and copies of information do I need to submit?
16. When do I need a Building Permit?
17. How long is my Building Permit valid?
18. Do I need a Grading Permit?

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1. What fees are waived for businesses?
2. If fees are waived, do I still need to register my business?
3. Is my business eligible for the Poway Business Registration Fee Waiver Program?
4. What if my business is doing business in Poway but is not located within city limits?
5. What if I just paid my fees? Can I get a refund?

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1. What is the definition of a dwelling unit?
2. Does a duplex qualify as a single family dwelling?
3. Where should carbon monoxide devices be installed in homes?
4. Does SB-183 require carbon monoxide devices be installed in each room?
5. At what height / location should a carbon monoxide device be mounted?
6. Can I replace my existing smoke detector with a carbon monoxide device?
7. How many types of carbon monoxide devices are available?
8. What is the difference between a carbon monoxide alarm and a carbon monoxide detector?
9. Are carbon monoxide devices required to be approved by the State Fire Marshal?
10. If someone has a carbon monoxide device that is not listed by the State Fire Marshal prior to the law, can they maintain it or does it have to be replaced?
11. What are the symptoms of carbon monoxide poisoning?
12. What carbon monoxide level is dangerous to your health?
13. What should I do if I am experiencing symptoms of carbon monoxide poisoning?
14. What has changed in carbon monoxide detectors / alarms recently?
15. How should I install a carbon monoxide alarm?
16. What should I do when the carbon monoxide detector / alarm sounds?
17. How should a consumer test a carbon monoxide detector / alarm to make sure it is working?
18. What is the role of the U.S. Consumer Product Safety Commission (CPSC) in preventing carbon monoxide poisoning?
19. Should carbon monoxide detectors / alarms be used in motor homes and other recreational vehicles?

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1. Who does the City Attorney work for?
2. Can the City Attorney give legal advice to private citizens?
3. How do I get a copy of the Municipal Code or a city ordinance?
4. Whom do I call to report a potential Municipal Code violation?
5. Whom do I call to report a crime?

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1. Where can I get a copy of a birth, death or marriage certificate?
2. How do I find a section of the Poway Municipal Code?
3. Where can I get a Business Certificate or Home Occupation Permit?
4. How do I find out who owns a property?
5. Where do I file a claim?
6. Can I search for records online?
7. How can I contact the City Council?

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1. When are the City Council meetings held?
2. When are the City Council agendas posted to the website?
3. How do I address the City Council at a meeting?
4. Can I view the City Council meetings online or on TV?
5. How do I apply for a board or committee?
6. How can I be notified of upcoming City Council, boards and committee meetings?

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1. What are the business hours at the City of Poway?
2. Why did the City of Poway change its business hours?
3. What about other city facilities?

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1. How can I report a possible Code violation on a Friday when City Hall is closed?
2. The weeds in my neighbor’s yard are high. Don’t they have to remove them since they could be a fire hazard?
3. My neighbor’s pool is green and full of mosquitoes. What can be done?
4. There is graffiti on my neighbor’s wall, what do I do?
5. Who do I call when a neighbor’s dog is always barking?
6. There is a vehicle on the street in my neighborhood that has not been moved in a long time. What can I do?
7. I just bought a house with an alarm installed. How do I receive service?
8. I called in a complaint a week ago and have not seen anything being done on my neighbor’s property. Why?

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1. What is this project?
2. Why are we doing this?
3. How much is this going to cost and how will it be paid for?
4. Will this project improve traffic?
5. What impact will this have on the residents living along this stretch of road?
6. How long will the project take to complete?
7. How will traffic be impacted during the construction period?
8. Why is construction being done during the school year, instead of over breaks or even at night?
9. Who is involved in the project?
10. Why aren't there construction crews working every day?

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1. Does the city have facilities for rent?
2. Are only Poway residents able to rent a facility?
3. Is there a fee for the rentals?
4. Do I need to pay a deposit for rentals?
5. Is the deposit refundable?
6. How much advance notice is required for a reservation?
7. What is the cancellation policy?
8. Can I reserve a facility online?
9. How do I rent a facility if City Hall is closed?
10. Is amplified sound allowed?
11. Is smoking permitted?
12. May I have an air bounce in the parks?
13. When do I need liability insurance?
14. May I have alcohol at my event?
15. Do I need to provide security when alcohol will be present during my rental?
16. How do I make a payment for a facility rental or provide the necessary insurance or security agreements?
17. Can I make an appointment to do a walk through of the facility?
18. May I use a caterer for my event?
19. May I decorate the interior of the facility?
20. Are candles permitted at the indoor facilities?
21. Are there tables and chairs available for rent?
22. What type of tables are available?
23. Can you reserve the neighborhood parks?
24. Can I book more than one facility at the same time?

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1. When there is only a small fire, why do so many fire engines respond?
2. Why do I have to call 911? If I call the fire station directly, wouldn't it save time?
3. Why does Poway need a ladder truck?
4. What does a firefighter's workday routine consist of?
5. Why do I see firefighters working out while on duty?
6. Why do I see the firefighters at the store shopping for food while they are on duty?
7. What do firefighters do when they are not on emergency calls?
8. What can I do to protect my house from wildland fires?
9. Do I need to put a smoke detector in every room? How many do I need?
10. What kind of fire extinguisher should I buy for my home?
11. When I call the paramedics, why does a fire engine show up?
12. Where can I go for CPR classes?
13. Who should I call for a hydrant leaking, fire hazards, and inspections?

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1. What's the problem with fire sprinkler flushing?
2. What is allowed into storm drains? What happens when water is discharged from a fire sprinkler system?
3. What does this mean for me? How can I comply?
4. Whom can I contact to ask questions or report illegal dumping?

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1. What is a food truck?
2. What licenses are required to operate a food truck in Poway?
3. How do I obtain a solicitor’s license or solicitor ID cards?
4. How long does it take to obtain a solicitor’s license or solicitor ID cards?
5. How much does a solicitor's license and ID card cost?
6. Are food truck events such as food truck rallies allowed in Poway?
7. Are food trucks allowed in the business park?
8. Where can food trucks operate?
9. Can I operate a food truck in a park?
10. Can I sell at a city special event?
11. Can I cater a private event?
12. Can I sell on private property (e.g. shopping center or church)?
13. Can I become a vendor at the Poway Farmers Market?

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1. Why is the City of Poway now requiring Home Occupation Permits to renew every other year?
2. What is the cost to apply for a home occupation permit, and can I get a refund?
3. If I currently have a home occupation permit, how long do I have to renew?
4. Do I need a business certificate as well as a home occupation permit?

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1. Can I camp in an RV?
2. Are there hookups for my RV?
3. Can I bring my pet?
4. How often is camping available at Lake Poway Park?
5. What is the difference between the Spring, Fall, Family, and Themed Campouts?
6. Will the gates be open all night?
7. Can I bring an additional vehicle?
8. Will the campout be cancelled due to weather conditions?
9. Can I reserve specific areas in the park?
10. Are fire pits permitted at campouts?
11. Can I bring my personal grill?
12. Is food provided at the campouts?
13. Can I set up my tent and leave the park?
14. Will there be a staff member on site throughout the event?
15. Is alcohol permitted at the campouts?
16. Are there electrical outlets that campers can use?

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1. Will my child receive a camp t-shirt?
2. Who supervises Lake Poway Day Camp?
3. How many days per camp week do campers get to swim?
4. If I have questions about Lake Poway Day Camp who should I call?
5. Does my child need to bring a lunch to camp?
6. Does my child need to wear closed toe shoes?
7. What if my child is still learning how to swim?
8. What if my child doesn’t enjoy competitive games and sports?
9. Who is on-site at camp if there is an emergency?
10. How do you help protect campers from the sun during camp?
11. How do you deal with the heat during camp?
12. What if my child needs medication at camp?
13. How are camp groups organized?
14. Can I send a family friend or babysitter to pick up my child from camp?
15. What if I can’t pick my child up by 4 p.m.?
16. What time do I need to drop my child off for camp in the morning?
17. Does Lake Poway Day Camp offer discounts?
18. How do you screen your camp staff?
19. What does CIT stand for?
20. What does LPDC stand for?

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1. Will contractors be allowed to work on closed Fridays?
2. How do I report general concerns regarding my neighborhood, such as tree issues, parking problems, and street maintenance needs?
3. What areas of the city does the Landscape Maintenance District cover?
4. Why are assessments different for each zone?
5. Why are there different levels of maintenance throughout the Landscape Maintenance District?
6. What is a Landscape Maintenance District?
7. How are the assessments determined and set?
8. How is the Landscape Maintenance District funded?
9. How can I find out if I live in a LMD zone?

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1. What is an Accessory Dwelling Unit and a Junior Accessory Dwelling Unit and am I eligible to have either on my property?
2. What is a SB 9 development and a Urban Lot Split and am I eligible to have either on my property?
3. How do I find zoning information about my parcel?
4. What are my building setbacks (commercial)?
5. What are the requirements for a sports court?
6. What do I need to know about building walls and fences?
7. What uses are permitted in residential zones?
8. What are the business hours of the Development Services counter?
9. What uses are permitted in commercial zones?
10. How many horses can I have?
11. What are the necessary findings for the granting of a variance?
12. What are my building setbacks (residential)?

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1. How do I make a Public Records request?
2. How much will I be charged for copies?

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1. What do I need to do to replace a tree in front of my home?
2. Who is responsible for maintaining or replacing the sidewalk in front of my home or business?
3. How do I report a non-life threatening emergency, such as potholes or non-functioning streetlights when City Hall is closed?
4. What happens if an urgent matter arises on a dark Friday such as a water main break, fallen tree in the road, or traffic signal outage?
5. What are the current rates for trash service?
6. When is the trash bill mailed and when is it due?
7. May I have my trash payment automatically deducted from my checking account?
8. If I don’t need trash service can I cancel it?
9. When should I put my containers out for collection?
10. My gardener comes to my house a couple of days before my scheduled pickup. Can they leave yard waste at the curb in front of my house until my pickup day?
11. Where may I dispose of electronic waste (e-waste)?
12. What do I do with my holiday tree?
13. What is the holiday trash schedule?
14. Will trash pick-up scheduled services be affected by the Fixed Compressed Work Week?
15. Will street sweeping be affected by the Fixed Compressed Work Week?
16. Will contractors be allowed to work on closed Fridays?
17. I want to remodel my home or yard. How do I get a temporary bin to collect the demolition or yard waste?
18. How do I dispose of large bulky items that do not fit in my gray trash container?
19. What can I put in my blue recycling container and what goes in the gray trash container?
20. Where may I dispose of household hazardous waste?

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1. What type of alarm should I buy?
2. How many should I have?
3. Where should I place them?
4. How often should I change the battery in my smoke detector?
5. When do I need to replace my smoke detector?
6. How and when should I test my smoke detector?

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1. What is SUSMP?
2. How does development increase urban runoff and water pollution?
3. How do I know whether my construction project is subject to SUSMP requirements?
4. What is the city looking for when reviewing my plans?
5. How can the project design help reduce urban runoff and pollution?
6. What can I do to reduce the amount of pollution my project creates?
7. How can I remove pollutants from the runoff?
8. Who is responsible for maintaining the Best Management Practices?
9. Where can I get more information?

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1. The lights at an intersection do not change fast enough or only let a few cars through at a time. Whom can I contact about this?
2. Do the City's traffic signals record video?
3. What is the Traffic Safety Committee?
4. Whom do I call when a street light is out?
5. How do I request a new traffic sign on a public street?

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1. What are the current rates for trash service?
2. What is the holiday trash schedule?
3. If I don’t need trash service can I cancel it?
4. My gardener comes to my house a couple of days before my scheduled pickup. Can they leave yard waste at the curb in front of my house until my pickup day?
5. Where may I dispose of electronic waste (e-waste)?
6. What do I do with my holiday tree?
7. Will trash pick-up scheduled services be affected by the Fixed Compressed Work Week?
8. I want to remodel my home or yard. How do I get a temporary bin to collect the demolition or yard waste?
9. How do I dispose of large bulky items that do not fit in my gray trash container?
10. When should I put my containers out for collection?
11. May I have my trash payment automatically deducted from my checking account?
12. When is the trash bill mailed and when is it due?
13. What can I put in my blue recycling container and what goes in the gray trash container?
14. Where may I dispose of household hazardous waste?
15. Can I throw common batteries and fluorescent tubes in the trash?
16. I am a new resident. What do I need to know about trash and recycling in Poway?
17. My trash was not picked up. Who do I call?
18. I am going away for an extended period of time and will not be using my trash service. Do I have to continue my trash service?

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1. How do I know which district I am in?
2. Does Poway have limits on campaign contributions?
3. Does a candidate have to live in the district they wish to represent?
4. How do I register to vote?

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1. How do I establish service for water?
2. What forms of payment are accepted?
3. What if I want to pay my water bill on the closed Friday?
4. I just returned from vacation and discovered that my water service has been locked off because I forgot to pay my bill. I need my water service turned back on and it’s a closed Friday; what do I do?
5. I moved into my new residence on a closed Friday, and there is no water service at my residence. How can I get service established today?
6. I need to obtain a construction hydrant meter. Can I do this on a closed Friday?
7. Who do I contact for a water emergency on a closed Friday?
8. Can I pay my water bill on the city’s website?
9. When is the water bill mailed, and when is it due?
10. How are water and wastewater rates calculated?
11. Does the City provide financial assistance for filling a pool?
12. When will my wastewater rate be recalculated?
13. Why are there two different charges on my wastewater bill?
14. Why do we take 85% of the lowest winter water use to determine wastewater charges?
15. Why do we use the last three years average to determine wastewater charges?
16. What if I don’t fall into the single-family residential wastewater category?

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1. Are turf replacement rebates available?
2. Where does our water come from?
3. Does the City use recycled water?
4. Can the City provide recycled water in other parts of Poway?
5. Can I install a gray water system?
6. Can I dig a well on my property?
7. Why is water from reservoir tanks and fire hydrants drained? Can it be used?
8. Who can I call if I observe water waste?

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1. Who can I call to get more information on defensible space?
2. What is defensible space?
3. When is the Wildfire Defensible Space Program in effect?
4. What is the purpose of this program?
5. Why should the city do this?
6. What does the Wildfire Defensible Space Program include?
7. What vegetation would be included in this program?
8. What about trees? Will they be required to be trimmed?
9. What constitutes a structure?
10. Why is there a 100-foot defensible space distance?
11. What if a 100-foot space around my home overlaps onto my neighbor’s property?
12. What areas of the city will be included in this program?
13. How is this program going to be implemented?
14. Who will conduct the assessments?
15. If I have not been contacted by the city, may I request a home assessment?
16. Will a permit be required to do the work?
17. What will it cost the average homeowner to comply with this program?
18. What if someone refuses a home assessment or inspection of his/her property?
19. What if someone refuses to reduce the flammable vegetation on his/her property?
20. What about wood chips and organic compost?
21. Can defensible space and maintenance be accomplished with minimal impact to wildlife?
22. Is there an appeal process?
23. What about fences, decks, and patio covers?
24. Will San Diego Gas and Electric (SDG&E) be required to reduce the vegetation under overhead utility lines?