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Request Payment Plan Arrangement for Water & Sewer Bill

  1. We understand that customers may occasionally fall behind on bills due to unforeseen circumstances.  In this case, we are available to work with our customers to set up a payment plan arrangement. Businesses, homeowners, and tenants can apply for a payment plan that, if the account is in good financial standing, may provide additional time to pay a past due amount on their water/sewer bill without penalties or service disconnection. A down payment may be required depending on the balance owed and length of time requested, in addition to other terms and conditions.

    Payment arrangements are generally not available to customers for a regular bi-monthly bill, unless there are extenuating circumstances such as a loss of income or  unusually high utility bill as a result of a leak that has been repaired. 

    If a property has been tagged with a disconnection notice due to non-payment, a payment plan will not be approved. Please contact our office at 858-668-4401.

    Please complete your account information below:

  2. Please enter your account number as it appears on your bill, including the dash. 

  3. Confirmation of your payment will be sent to this email.

  4. Payment plans will be consolidated with your regular bimonthly bill. Please specify how many payments you are requesting. 

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