Why is my conservation target the same amount as I used in 2013?
If your water target for 2015-16 is the same as the amount you used in 2013, then you are already doing a great job and using 22 units or less in a billing cycle. The American Water Works Association considers 22 units to be essential indoor/outdoor water use for an average single-family home. If you are below this level, we ask that you keep your water use at the same level as it was in 2013.

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1. Why did I receive a Custom Water Report and what does it mean?
2. What does “Estimated 2015-16 Water Target” mean? If I go over this target, will I be charged? Will my water be shut off?
3. Why is my conservation target the same amount as I used in 2013?
4. I moved here after 2013; what will my target be based on?
5. What if I have more/less people in my household since 2013? Will my estimated target be different?
6. If Poway is fined $10,000 a day for not conserving 32%, how much will I be charged?
7. Why is the City raising water and sewer rates even though residents are conserving?
8. Why aren’t higher water users charged more for water?
9. Why should I be fined when I see the City watering all the time?
10. My street’s average is really high; can you make my neighbors lower their usage? Why should I conserve when they’re not?
11. What is the City’s plan if they continue to not meet the goal? Will there be further restrictions?
12. Why is the lowest water target 22 units?
13. What if I have a pool/spa?
14. Are there any rebates to help reduce my usage?
15. Will El Niño end the drought?