How to Turn Off Your Water Meter

To turn off the water to your house follow these steps:

Locate your water meter. The meter is typically located in a box by your sidewalk with a concrete lid.
Locate your customer valve. The customer valve is located after the meter, towards the house.
Turn the customer valve a quarter turn. The valve handle should be in the on position, parallel to the pipe. To turn it off, turn the valve one-fourth turn so that it is perpendicular to the pipe.
If you cannot locate or turn off the customer valve, please call the City of Poway at (858) 668-4401 to a staff member assist you in locating your meter.

Do not try to operate the City of Poway's valve (on the street side of the meter).