Status of City Services

Public Safety

Yes
Law enforcement is not impacted

Yes
Fire services is not impacted

NoFire Department office not open to public

Parks and Recreation

NoIron Mountain Wilderness area is closed

NoLake Poway Recreation Area is closed

NoBlue Sky Ecological Reserve is closed

No
Swim Center and Skate Park at Community Park are closed

No
Playgrounds are closed (but parks, with the exception of Lake Poway, remain open).

No
All shows and events at the Poway Center for Performing Arts have been cancelled through the end of May. The box office is closed.

No
The Kumeyaay Ipai Interpretive Center is closed.

NoField and gymnasium rentals have been canceled through May 10. New facility reservations are not being accepted at this time.

NoThe Poway Historical Society and Nelson House, the Boardwalk Craft Market, Wool Barn and Poway Midland Railroad operations are closed through May 10.

No
Spring classes and camps have been canceled.

Yes
All parks (with the exception of Lake Poway) are open.

Yes
Early summer camp registration will open on April 7 at 7:30 a.m. as planned. All registration must be completed online.

Development Services

NoApplications for new building permits are not being accepted at this time. View info.

Yes
For emergency building permits due to life or safety concerns, contact the Building Division at 858-668-4644

NoThe City is not taking in planning permits for new permits at this time. View information for resubmittals.

No
The City is not taking in new applications for permits or projects at this time, with exception of permits for emergency purposes. View information for resubmittals.

Water / Customer Services

NoThe city is unable to accept payments in person at this time

Yes
Payments can be mailed to our PO Box, brought to our drop box at City Hall, paid online via the Paymentus customer portal, or by calling (855) 570-0995 to pay by debit/credit card. For more details and fees for debit/credit card transactions.

NoThe City is suspending water service shutoffs due to nonpayment and will not assess late fees on past due payments through April 30, 2020, at which point this policy will be revisited.  

YesPay your water bill online



Trash / Waste Collection

Yes
Curbside trash, recyclables and yard waste collections will continue on its regular schedule. View info.

NoThe Household Hazardous Waste facility in Poway is temporarily closed.