City of Poway

YourGOV is an application that allows City of Poway citizens to report non-emergency related issues to the City. YourGOV can be used via the Web, mobile phone, or iPad.

By using YourGOV, you can submit an issue and track its progress from submission to completion. Issues are brought directly into the City’s Work Management solution where they can be forwarded on to the responsible department.

 


We encourage users to create a single Sign In from any of the applications below that can be used across all applications.

If you are reporting an urgent matter after business hours, please call Public Works at (858) 668-4751.

YourGOV for Web
 

Click the YourGOV for Desktops link below to create a Service Request from your computer.  This website works with all current web browsers (Internet Explorer, Safari, Chrome, FireFox).

YourGOV logo
Submit Service Request

User Guide Web User Guide


YourGOV for Mobile


YourGOV for iPad

Using the mobile & iPad application you can report an issue which is then routed to the appropriate City staff member for review. In addition, by using a smart phone / iPad to submit, a picture can be attached to the issue.

Available on the App Store
YourGov for iPhone 


User Guide iPhone User Guide

Available on Google Play
YourGov for Android

User Guide Andriod User Guide
Available on the App Store
YourGov for iPad 
User Guide iPad User Guide

How does it work?

View the User Guides for detailed instructions on how to use the applications.

You will receive an email notification, if you provide your contact information, when the issue is received and when it is completed.  You can expect to be contacted about your issue within 1-2 business days.

YourGOV Questions?

Having trouble with YourGOV?  Please contact the Information Technology Section at (858) 668-4452.

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Last updated: 3/3/2014 2:53:44 PM